Policies

our office

Office Hours & Appointments

Patients are seen by appointment only. Our office hours are 8:30 am-5:00 pm, Monday-Friday. When you call to make your appointment, please describe your problem so that you will be scheduled appropriately and conveniently.

First-time visits usually take longer than others. We realize that your time is valuable, so we will make every attempt to see you promptly. If you must cancel an appointment, please do so at least 24 hours in advance. If you are a new patient; please download and print our welcome packet located under resources. It will speed up your wait time if you will complete the packet before your appointment with us.

Out of concern for our obstetrical patients, we ask that you do not bring children to our office.

Telephone Calls

Telephone calls are handled by our office staff. If you have a medical question the staff is unable to answer, you will be referred to the provider.

Prescriptions & Refills

If refills are required, please contact our office during normal working hours. Our provider will review your records to determine if you should be seen prior to contacting your pharmacy.

Emergencies

In the event of an emergency, call our office and explain, in as much detail as possible, the problems you are having. After office hours, our answering service will page the provider on call. He or she will immediately contact you with further instructions.

Lab Results

Some minor routine lab tests are done in our office and results are available immediately. More complex lab tests are done at an outside laboratory and it may take a few days for results to return. We will notify you of your results either by mail or personally.

Payment

Please be prepared to pay for services when they are rendered, including co-pays, co-insurances and deductibles. As a courtesy to our patients, we will gladly file your insurance following your delivery, surgery and /or special procedure. We do participate and accept most forms of health insurance, however, we request that all patients present pertinent insurance information prior to being seen in our office.